Effective Date: September 8, 2026

Welcome to American Moving & Storage. These Terms of Service (“Terms”) govern your access to and use of our website located at https://american-moving.org/ and the moving, storage, and related services provided by American Moving & Storage (“Company,” “American Moving & Storage,” “we,” “our,” or “us”).

By accessing our website, requesting a quote or estimate, scheduling a move, submitting your information, or using any of our services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Agreement to Terms

By accessing or using our website or services, you confirm that you are at least 18 years old or otherwise legally capable of entering into a binding agreement.

Your continued use of our website constitutes your acceptance of these Terms and any future modifications made in accordance with these Terms.

2. Description of Services

American Moving & Storage provides professional moving, relocation, packing, and storage services, including but not limited to:

Local Moving

Long-Distance Moving

Residential Moving

Apartment Moving

Packing Services

Packing Supplies

Commercial Moving

Storage Solutions

Senior Moving

Piano and Specialty Moving

Other related moving and relocation services

Quotes and estimates provided through our website, by phone, or through other communications are based on the information available at the time of the estimate.

Final pricing may vary depending on factors such as:

Final scope of work

Amount and type of items being moved

Accessibility of the property

Distance

Additional labor

Packing requirements

Specialty items

Stairs or long carries

Scheduling changes

Customer-requested changes

Storage requirements

Other circumstances affecting the move

Any applicable pricing and payment requirements may also be addressed in a separate estimate, proposal, contract, bill of lading, or service agreement.

3. User Responsibilities

When using our website or services, you agree to:

Provide accurate and complete information

Maintain accurate and current contact information

Provide accurate pickup and delivery information

Provide reasonable information regarding the items being moved

Disclose specialty, oversized, unusually heavy, fragile, or otherwise unique items when requesting service

Cooperate with scheduling and communications regarding your move

Follow reasonable safety instructions provided by our moving team

Avoid submitting false, misleading, or fraudulent information

Use our website and services only for lawful purposes

You are responsible for ensuring that the information you provide to American Moving & Storage is accurate.

4. Acceptable Use

You agree not to:

Use our website for unlawful or fraudulent purposes

Attempt to gain unauthorized access to our website, accounts, systems, or networks

Upload or distribute viruses, malware, or harmful code

Interfere with the operation or security of our website

Attempt to collect information about other users without authorization

Copy, reproduce, or distribute protected website content without permission

Misrepresent your identity or impersonate another individual or organization

Use automated systems to improperly access or interfere with the website

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

5. Quotes, Payments & Billing

Payment terms and pricing will be communicated through your estimate, quote, proposal, service agreement, invoice, bill of lading, or other applicable documentation.

Additional charges may apply when the scope or circumstances of a move change, including for:

Additional labor

Additional moving time

Additional packing materials or services

Specialty item handling

Stairs or long carries

Additional stops

Changes in inventory

Access limitations

Waiting time or customer-caused delays

Storage services

Changes requested after booking

Other additional services requested by the customer

Payment is due according to the terms agreed upon for the applicable moving or storage service.

A website quote request does not necessarily constitute a confirmed booking. Your move is considered scheduled only after any required booking procedures have been completed and confirmation has been provided by American Moving & Storage.

6. Communications and GoHighLevel Platform

American Moving & Storage uses GoHighLevel (“GHL”) as a customer relationship management, communications, automation, scheduling, and marketing platform.

When you submit your contact information or request services from us, we may communicate with you regarding your inquiry or services through:

Email

SMS/text messages

Phone calls

Appointment reminders

Estimate follow-ups

Scheduling communications

Moving updates

Service notifications

Customer support communications

Marketing communications where appropriate consent has been provided

Submitting an inquiry does not automatically authorize promotional SMS messages where separate consent is required.

Marketing text messages are sent only where the appropriate consent has been provided as required by applicable law.

You may update your communication preferences or opt out of eligible communications at any time.

7. SMS Messaging Terms

By expressly opting in to receive SMS communications from American Moving & Storage, you agree to the following SMS terms.

Types of Messages

Depending on your interaction with us and the consent you provide, you may receive messages concerning:

Moving estimates and quotes

Appointment confirmations

Scheduling updates

Moving reminders

Service updates

Customer support

Quote follow-ups

Requested moving or storage services

Promotional offers, where you have expressly opted in

Consent

Consent to receive SMS messages is not a condition of purchasing any goods or services from American Moving & Storage.

Opt-Out

You may cancel SMS communications at any time by replying STOP to a text message from us.

After you send STOP, you may receive a confirmation that you have been unsubscribed. After your opt-out request is processed, you will no longer receive applicable SMS messages unless you subsequently opt in again.

Help

For assistance with our messaging program, reply HELP or contact us directly:

Email: [email protected]
Phone: (303) 974-4210

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply to messages sent to you from us and messages you send to us.

Message Frequency

Message frequency may vary depending on your interactions with American Moving & Storage and may include appointment confirmations, estimate updates, scheduling notifications, service communications, customer support, and promotional messages where you have expressly opted in.

Contact your wireless provider if you have questions about your messaging or data plan.

Privacy

We do not sell or rent SMS opt-in information.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy at:

https://american-moving.org/privacy-policy

8. Intellectual Property

All website content, including text, logos, branding, graphics, photographs, designs, layouts, software, and other materials, is owned by or licensed to American Moving & Storage unless otherwise stated.

You may not copy, reproduce, modify, distribute, republish, display, sell, or commercially exploit our website content without prior written authorization from American Moving & Storage or the applicable rights holder.

9. Disclaimers

Our website is provided on an “as is” and “as available” basis to the extent permitted by applicable law.

While American Moving & Storage strives to provide accurate and current information, we cannot guarantee:

Continuous website availability

Error-free website content

Uninterrupted electronic communications

That website information will always be current

That an initial estimate will remain unchanged if the scope or circumstances of a move change

Moving schedules and service times may be affected by circumstances including traffic, weather, road conditions, safety concerns, mechanical issues, building restrictions, customer delays, emergencies, or other circumstances outside our reasonable control.

Nothing in these Terms eliminates any warranty, liability, or consumer protection that cannot legally be excluded.

10. Limitation of Liability

To the fullest extent permitted by applicable law, American Moving & Storage will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from your use of our website or digital services.

Any liability associated with moving or storage services, including loss of or damage to property, may also be governed by the applicable estimate, bill of lading, moving contract, valuation coverage, insurance provisions, storage agreement, or other service agreement.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless American Moving & Storage and its owners, employees, contractors, representatives, and service providers from claims, damages, liabilities, losses, costs, or expenses resulting from:

Your unlawful use of our website

Your material violation of these Terms

False or fraudulent information you submit

Your violation of applicable laws

Your infringement of another person's rights

This provision does not require you to indemnify American Moving & Storage for conduct for which indemnification cannot lawfully be required.

12. Termination

American Moving & Storage reserves the right to suspend or terminate access to its website or online services when we reasonably believe a user has:

Violated these Terms

Engaged in fraudulent activity

Misused the website

Attempted to compromise website security

Engaged in abusive or unlawful conduct

Termination does not eliminate obligations or liabilities that accrued before termination.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Colorado, without regard to applicable conflict-of-law principles.

Subject to applicable law and any separate moving or service agreement, disputes relating to these Terms will be handled by courts with appropriate jurisdiction in the State of Colorado.

14. Changes to These Terms

American Moving & Storage may update these Terms periodically to reflect changes in our services, website, technology, business practices, or applicable requirements.

Changes become effective when the revised Terms are posted to our website unless otherwise stated.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

15. Contact Information

If you have questions about these Terms or our services, please contact:

American Moving & Storage

1136 Pearl Street, Suite 200C
Boulder, CO 80302
United States

Phone: (303) 974-4210

Email: [email protected]

Website: https://american-moving.org/

CO PUC #: HHG 00019
U.S. DOT #: 1253812

Effective Date: September 8, 2026
Last Updated: September 8, 2026