Last Updated: September 8, 2026

American Moving and Storage (“American Moving and Storage,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a quote, schedule moving or storage services, communicate with our team, or otherwise use our services.

This Privacy Policy applies to https://american-moving.org/ and all related communications and services provided by American Moving and Storage.

Information We Collect

We may collect the following types of information.

Personal Information

When you contact us, request a free estimate, schedule a move, submit a form, or otherwise interact with American Moving and Storage, we may collect:

Full name

Email address

Phone number

Pickup and delivery addresses

Billing information, when applicable

Appointment and scheduling details

Moving dates

Moving and storage requirements

Service preferences

Information about items or property being moved

Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device information

Operating system

Website usage information

Pages visited

Date and time of visits

Referral source

Cookie identifiers

How We Collect Information

We may collect information through:

Website contact forms

Free estimate and quote request forms

Appointment and scheduling forms

SMS opt-in forms

Phone calls

Email communications

Customer service interactions

Cookies and similar technologies

Advertising platforms

GoHighLevel forms and automation tools

Other interactions you initiate with American Moving and Storage

How We Use Information

American Moving and Storage may use your information to:

Provide local and long-distance moving services

Provide storage services

Provide packing and specialty moving services

Prepare estimates and quotes

Schedule and coordinate moving services

Coordinate pickup and delivery

Respond to customer inquiries

Send appointment confirmations and reminders

Provide moving and scheduling updates

Follow up regarding requested estimates or services

Provide customer support

Communicate regarding services you requested

Process payments, when applicable

Improve our website and customer experience

Analyze website performance

Deliver authorized SMS and email communications

Maintain appropriate business records

Comply with applicable legal requirements

Protect against fraud, misuse, and security threats

SMS & Communications

By voluntarily providing your mobile phone number and expressly opting in through our website, contact forms, quote request forms, appointment scheduling forms, or other authorized opt-in methods, you consent to receive text messages from American Moving and Storage.

Messages may include:

Appointment confirmations

Appointment reminders

Moving and scheduling updates

Estimate or quote follow-ups

Customer service communications

Service notifications

Information related to your requested moving or storage services

Promotional communications, only where you have expressly consented to receive them

Message frequency may vary depending on your interactions and requested services.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any goods or services from American Moving and Storage.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact American Moving and Storage using the information provided in this Privacy Policy.

Customer SMS consent is used solely for authorized communications.

Customer opt-in data is never sold, rented, or shared for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

American Moving and Storage does not share SMS consent with affiliates or third parties for their own marketing or promotional purposes.

Data Sharing Policy

American Moving and Storage does not sell customer or lead information.

American Moving and Storage does not rent customer or lead information.

American Moving and Storage does not share customer or lead information with third parties or affiliates for their own marketing or promotional purposes.

Limited information may be provided to trusted service providers when reasonably necessary to:

Operate our business

Provide requested moving and storage services

Process customer requests

Coordinate appointments

Provide customer support

Maintain website functionality

Facilitate authorized communications

Process payments, when applicable

Maintain website and account security

Comply with applicable legal obligations

Service providers may process information only as necessary to perform services on our behalf and are expected to appropriately safeguard the information they process.

SMS consent, mobile numbers collected for SMS purposes, and text messaging originator opt-in data and consent are never sold, rented, or shared with affiliates or third parties for marketing or promotional purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to provide website functionality, understand website usage, improve user experience, measure website performance, and evaluate advertising effectiveness.

These technologies may collect information such as:

Device information

Browser information

IP address

Pages visited

Website interactions

Referral information

General usage information

We may use standard website analytics, advertising, security, and conversion-tracking technologies where applicable.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some portions of our website.

Data Security Practices

American Moving and Storage uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.

These safeguards may include access controls, secure technology platforms, account security practices, and reasonable procedures for handling customer information.

No electronic transmission or storage system can be guaranteed to be completely secure. However, we use commercially reasonable measures designed to protect the information entrusted to us.

Data Retention

American Moving and Storage retains personal information only for as long as reasonably necessary to:

Provide requested moving and storage services

Manage customer relationships

Respond to inquiries

Maintain appropriate business records

Complete transactions

Provide customer support

Comply with legal and regulatory requirements

Resolve disputes

Enforce agreements

Protect our business and customers

When personal information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal and recordkeeping requirements.

Third-Party Services

American Moving and Storage uses GoHighLevel as a customer relationship management (CRM), communications, automation, appointment scheduling, and marketing platform.

GoHighLevel may process and store information necessary to support our operations, including:

Contact information

Form submissions

Quote and estimate requests

Appointment information

Customer conversations

SMS communications

Email communications

Call-related information, where applicable

Automation workflows

Customer relationship records

We may also use trusted providers that support website hosting, telecommunications, analytics, advertising, payment processing, security, and other necessary business functions.

These service providers process information only as necessary to provide services to American Moving and Storage or facilitate services requested by customers.

The use of service providers to support our operations does not permit them to use customer information or SMS consent for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Your Rights & Choices

Depending on applicable law, you may have the right to:

Access personal information we maintain about you

Request correction of inaccurate personal information

Request deletion of eligible personal information

Request information regarding how your personal information is processed

Withdraw consent where applicable

Opt out of promotional communications

Manage certain cookie preferences

To exercise an applicable privacy right, contact American Moving and Storage using the contact information below.

We may need to verify your identity before processing certain requests.

Opt-Out Instructions

SMS Messages

You may unsubscribe from SMS communications at any time by replying:

STOP

After processing your request, you will no longer receive applicable SMS communications unless you subsequently opt in again.

For assistance with text messages, reply:

HELP

You may also contact American Moving and Storage directly for assistance.

Email Communications

You may unsubscribe from applicable promotional emails by clicking the Unsubscribe link contained in the email or by contacting us directly.

Even after opting out of promotional communications, you may continue to receive transactional or service-related communications when reasonably necessary to provide services you requested, respond to an inquiry, or complete an existing transaction.

Children's Information

Our website and moving and storage services are not directed toward children under the age of 13.

American Moving and Storage does not knowingly collect personal information directly from children under the age of 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete the information.

Changes to This Policy

American Moving and Storage may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any changes will be published on this page with an updated Last Updated date.

We encourage visitors to periodically review this Privacy Policy to remain informed about our privacy practices.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or information associated with you, please contact:

American Moving and Storage

Colorado, United States

Phone: (303) 974-4210

Email: [email protected]

Website: https://american-moving.org/

Last Updated: September 8, 2026